Garnishments and child support deductions are governed by court/agency orders. Payroll must comply with the order as received.
Payroll can help with
- Confirming whether an order is active
- Confirming when deductions started
- Providing agency contact details if included on the order
Payroll cannot do
- Stop or change the amount without an updated order
- Provide legal advice
How to request help
Submit a Payroll ticket with the pay date(s) impacted and the agency/case information if available. Do not send sensitive personal identifiers via email.
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